Flight Reviews Hawaii Hawaiian Airlines Reviews s-reviews

The usa’s Longest Purple-Eye: Hawaiian Airways’ A330 in Economic system From Honolulu to Boston

After an incredible — albeit short — trip to Hawaii that began by flying on what’s now the longest domestic flight in all of the US, it was time to come home. Unlike my trip out to the islands, I was returning to the mainland in economy. Far from my first red-eye in economy, I …

TPG Score

  • Five Floor Revel in
  • 17 Cabin & Seat
  • 12 Facilities & IFE
  • 23 Meals & Beverage
  • 23 Provider


Nice carrier in economic system, above-average meals, respectable IFE variety and a (leisure-heavy) home flight that is handled like a global one.


Restricted meals choices at HNL, tight seat pitch, tough departure/arrival time.

After a fantastic — albeit brief — outing to Hawaii that started by means of flying on what’s now the longest home flight in the entire US, it was once time to come back house. In contrast to my outing out to the islands, I used to be returning to the mainland in economic system. Some distance from my first red-eye in economic system, I used to be having a look ahead to seeing how Hawaiian’s long-haul carrier stacked as much as its competition in this flight between Honolulu and Boston.


In This Put up


The outing again to Boston (BOS) from Honolulu (HNL) was once the go back leg of the round-trip that we booked, with the primary leg in top quality.

Despite the fact that you’ll redeem your issues and miles for Hawaiian Airways flights, the airline simply switched to a dynamic award chart (learn this publish for all you want to understand), that means there’s now no technique to expect precisely what number of miles you’re going to want to shell out for a price ticket — underneath the brand new pricing scheme, economic system tickets can value anyplace from 30,000 to a whopping 130,000 miles — sure, for trainer. Even supposing Hawaiian gutted its award charts, you’ll nonetheless redeem Virgin Atlantic Flying Membership miles for shuttle on Hawaiian. Flights to Boston are priced at 40,000 and 65,000 miles one-way in trainer and top quality, respectively.

With the continuing devaluation of many airways’ miles, it may well be smarter to make the most of the low fares we’ve been seeing from the USA mainland to Hawaii — for far of the remainder of the 12 months, round-trip nonstop tickets in Hawaiian economic system are promoting for roughly $650, now not dangerous bearing in mind those flights are considerably longer than maximum flights between Boston and Western Europe.

Image courtesy of FlightAware
The real direction flown for Hawaiian 90 on April 8. Symbol courtesy of FlightAware.

When reserving paid fares, you’ll want to use bank cards that both praise you handsomely with a beneficiant bonus class, corresponding to The Platinum Card® from American Specific, which awards 5 issues in step with buck spent on airfare booked at once throughout the airline or via Amex Trip, or be offering cast shuttle coverage options that may be a large lend a hand in case issues don’t pass in step with plan, just like the Chase Sapphire Reserve. Plus, the CSR gives 3 issues in step with buck on all shuttle and eating bills.

Floor Revel in

TPG Score









8h 45m

It was once a regular sunny day in Honolulu, and Hawaiian 90 was once scheduled to go away on time once I left for the airport. I arrived at HNL’s Terminal 1 at 12:15 pm for a 1:55pm flight with boarding scheduled for 1:10pm. I arrived particularly early since the HNL safety scene is notoriously busy. Even with TSA PreCheck, I expected a safety wait of a minimum of 20 mins.

Proper the place I used to be dropped, there have been indicators denoting precisely the place to go into the terminal and pointing you the place to bo in line with for those who had a global, inter-island or home mainland flight.

I had checked in on-line the evening prior and didn’t have any checked luggage with me, however Hawaiian had self-service kiosks with brokers there to lend a hand shoppers checking in.

The protection line was once lengthy however now not as dangerous as I anticipated, and, with TSA PreCheck, I used to be transparent inside 10 mins.

The flight was once departing from Gate C5, a little bit of a stroll from the central safety checkpoint, despite the fact that HNL’s superior out of doors walkways made the 15-minute adventure delightful.



Flights to the mainland require passing via an extra agricultural inspection, which is composed of an X-ray bag scanner. It was once simple, and I used to be transparent of the checkpoint in underneath one minute.

In line with my stroll to the gate, Honolulu airport didn’t be offering an excessively extensive choice of consuming institutions. Except for a few small retail outlets, the vast majority of eateries gave the look to be close to the central safety checkpoint. Most likely it’d be other within the global segment of the terminal, however by the point I were given to C5 — the realm the place maximum of Hawaiian’s wide-body fleet departs from — I realized a unmarried eating place within reach, plus a small memento store. Believe choosing up meals previous to the airport or nearer to safety throughout height occasions.

Loss of consuming choices apart, the gate space was once delightful. Whilst a couple of gates had been packed, the Boston-bound gate was once rather spacious. I even discovered a seat — even though struggled to search out an to be had outlet. I knew I’d have one at the flight, alternatively. And there I sat, looking at planes land on certainly one of HNL’s runways.



Proper on time, boarding started at 1:10pm. I waited patiently for them to name Staff 4, which took place not more than 10 mins after the preliminary boarding name started. As soon as aboard, the staff knowledgeable us that we’d be flying rapid this night time, slicing the flight time down by means of just about 50 mins, pushing up anticipated arrival to only shy of 5am native time in Boston.

Cabin and Seat

TPG Score










Hawaiian’s A330-200 is the airline’s long-haul workhorse, and takes the airline to locations around the Pacific and North The usa, from New York-JFK to Auckland (AKL), Tokyo (NRT) to Papeete (PPT). As with maximum different operators with the wide-body, Hawaiian’s economic system cabin is in a 2-4-2 configuration.

Image courtesy of SeatGuru
Symbol courtesy of SeatGuru


The 192 economic system seats are upholstered in blue fabric and leather-based. There’s simply a few rows of of “Additional Convenience” seats that provide 36 inches of pitch. Finally, there are 3 rows of top quality aboard those jets, configured 2-2-2. Every of the ones 18 top quality seats is going lie-flat.


In comparison to different long-haul airplanes just like the Boeing 777, 787 or Airbus A380, the 2-4-2 seating association implies that, for those who’re a window flyer like me, you’ll simplest need to climb over one particular person on easy methods to the toilet as a substitute of 2. And for those who’re truly fortunate, you received’t have a seatmate in any respect.

The cabin on my flight was once blank. I had 37J, a window seat within the aft cabin. Weirdly, it gave the impression that the ground cushion was once simply rather ahead of the others. It was once stocked with a small pillow and light-weight blanket. All seats in economic system had a high-definition seatback display (which wasn’t to be had to make use of till after takeoff), and a USB charging port.



With a backpack underneath the seat in entrance, legroom felt customary, if a little bit tight, for a long-haul cabin (and for the keen-eyed readers: Sure, that may be a protection card for an A321neo).

Pitch no doubt felt tight. Recline was once rather considerable, and this was once most probably since the backside cushion slid out in lieu of tangible seat recline. I’d bet my seat was once somewhat bit damaged, which is why it was once already out rather and felt in particular brief on pitch. All the way through the flight, the seat felt to be at the skinny and wiped out facet, and when it got here time to sleep, it was once uncomfortable. Certain, it’s by no means in particular simple to get comfy seeking to sleep in an economic system cabin, however with the restricted pitch, it felt as though I had very little area.


The cushioned headrest cushion moved too, which is at all times welcome in economic system

The tray desk was once superb, if a little bit smaller than different carriers’ tables (a minimum of amongst those who aren’t low cost carriers). It slid ahead and again, however I’d have needed to have had a sexy small computer to paintings with ease, particularly if the passenger in entrance of me reclined. With my 13-inch MacBook Professional, there was once room, however now not a lot. And not using a Wi-Fi in this flight, operating wasn’t an opportunity, anyway — now not that I truly minded.


As soon as the boarding door closed, the cabin staff activated the atmospheric temper lights in our cabin. They persevered to make use of it all over the flight till they close it off completely for the slumbering portion of the flight. Significantly, the staff didn’t use the lighting fixtures to serve us breakfast previous to our arrival in Boston. As an alternative, they used the common white lighting fixtures, that have been significantly much less delightful. Additionally they requested that we shut our home windows slightly 15 mins after takeoff, despite the fact that I waited a little bit longer and so they didn’t appear to thoughts.

Finally, about midway throughout the flight, the cabin was beautiful chilly. In comparison to the nice and cozy top quality cabin at the flight out a couple of days prior, this was once sudden. However, with a blanket and alter of pants (If you’ll, at all times have a spare set of pants or sweats on a red-eye — it makes an enormous distinction!), I used to be superb.

Facilities and IFE

TPG Score




Are living TV






Upon arriving at Seat 37J, I realized the usual choice of pieces on the seat: a small pillow and light-weight blanket, every wrapped in plastic.


Each and every seat was once stocked with a non-public HD IFE display with complimentary content material (evaluate that to maximum of Hawaiian’s home flights, the place you need to pay for leisure), USB charging port and audio headphone jack. Till the leisure device was once activated and entirely purposeful a minute or two after takeoff, the monitors displayed a welcome symbol with a language selector.

When we had been on our technique to Boston, the device got here alive.

The display was once transparent and the device most commonly intuitive, with extra options than the somewhat-clunky iPad arrange in top quality. The display itself jogged my memory of what a number of airways, like Delta’s retrofitted 767s, have put in on their fleets, with a high-definition, immovable display (learn: no tilt for when passengers recline) and motion-activated lighting fixtures for the USB and headphone port.

I counted round 50 motion pictures, an collection of TV displays, track, Hawaii-specific data and programming and perhaps 10 other video games, together with miniature golfing, poker, 2048 and others.

The flicks integrated classics like “A Celebrity Is Born” (the 1954 Judy Garland one and the brand new one), “I, Robotic,” “The Avengers,” “Thor,” “Logan,” “Avatar,” “The Pocket book” and a few more moderen releases. Strangely, there have been extra alternatives in this integrated economic system show than in top quality. Perks of trainer!

TV displays integrated standard ones like “Black-ish,” “Bob’s Burgers,” “Fashionable Circle of relatives,” “Chopped” and “The Marvelous Mrs. Maisel.” It was once arduous to inform if there have been whole seasons or only a bunch of episodes, however there was once sufficient to stay me entertained at some stage in the flight. As soon as once more, extra content material right here than in first, which felt like a small victory, bearing in mind I’d be so much much less comfy than the parents in entrance.

I favored how the flight growth was once at all times to be had at the backside of the display. It disappeared whilst looking at however reappeared upon pausing. My simplest criticism — a small one at that — was once that for those who left what you had been looking at to test the map (or the rest at the IFE), the device wouldn’t save your home in playback. No longer an enormous deal, however excellent to understand moving into. As for the settings, I may regulate quantity, brightness, lighting fixtures, staff name and language by means of a pop-up display obtainable at any time.

There was once a normal shifting map, which turned around perspectives however didn’t be offering any customization.


The cabin staff by no means officially introduced headphones, however they might fortuitously promote you a couple of earbuds for $4 (bank card simplest).

Upon boarding, I discovered a blue pillow and a blanket at each and every seat. In the beginning, the pillow gave the impression an ordinary economic system pillow, however later within the flight it gave the impression worse than that. The blanket was once as skinny as you’d be expecting it to be, however it had a amusing blue edging that set it aside from the everyday skinny, scratchy blankets you get on different carriers.



The IFE monitors had been became off 15 mins earlier than touchdown.

Meals and Beverage

TPG Score


Comp Meal


Foods for Acquire


Comp Alcohol


Purple-eyes in economic system are infrequently amusing, however Hawaiian stands proud on those long-haul home flights by means of providing two complimentary foods in economic system, a a ways cry from the contest. Certainly, Hawaiian treats this carrier roughly like a global flight, one thing that different US airways, like Delta, United and American, simplest do on key transcontinental flights. Unfortunately, the (just about doubly a ways) flights between the East Coast and the Hawaiian islands aren’t business-heavy routes and ceaselessly lack any resemblance of carrier but even so buy-aboard meals.

We took off proper on time., and about 15 mins later, the cabin staff introduced there’d be a mild snack adopted by means of drink carrier. However earlier than any unfastened carrier, they got here via with a menu of snacks available to buy. The unfastened meal was once popping out in a few part hour, so I handed.

40-five mins into the flight, we were given our beverages and crackers. I requested for a glowing water. When given a cup, I requested for the can (I noticed others getting cans), however the FA stated they didn’t have so much so she couldn’t give to me till she knew everybody in economic system had what they wanted. If she had an additional, she advised me, she’d convey it again. I used to be skeptical, however positive sufficient, 10 mins later she returned with a can!


About 40 mins later, about an hour and a part after takeoff, they introduced that meal carrier could be quickly. Everybody 21 and up would get a complimentary glass of purple or white wine — however throughout this meal carrier simplest. Nonetheless, no doubt a pleasing contact.

Some 10 mins later, the meal got here via: coleslaw, teriyaki hen with rice, steamed carrots and string beans and a lemon cookie and cup of water. (There was once no 2d choice.) The salad was once a little bit tart and now not in particular excellent, however the hen and rice had been scrumptious, as was once the cookie. I’d believe Hawaiian’s easiest catering is on flights that leave its base in HNL.


A short time later, the cabin staff introduced that, for the lighting fixtures out, there’d be two walk-up bars with snacks and beverages. That stated, once I went up, I gained a puzzled glance. The walk-up bar gave the impression extra like “ask the flight attendant for one thing in one of the most galleys.”

Some 90 mins earlier than touchdown (at this level, round 3:30am Jap time) the cabin lighting fixtures got here on in preparation for the following carrier. At this level, I used to be grateful that we had been nonetheless 50 mins forward of agenda, however had learned the flight was once extraordinarily timed.

Right here’s what I imply: A 2pm departure from HNL, a three:30am wake-up for breakfast and a 5am arrival into Boston supposed that slumbering was once difficult for those who’d adjusted to island time (we’d be touchdown round 11pm Hawaii time). We had been in Boston smartly earlier than morning time. Issues wouldn’t be significantly better if the flight had landed on the scheduled 5:50am. I’m positive Boston’s to be had touchdown slots made Hawaiian’s determination for them, however I’d relatively have flown the three:10pm flight to JFK, which lands nearer to 7am.

The sunshine snack carrier got here with espresso, tea or juice. I requested for tea. Passengers had been additionally given a sizzling towel, now not precisely usual for long-haul economic system, even on global flights. The staff disbursed the snack field to passengers, and it was once impressively thorough and precisely what I sought after, given it wasn’t even 4am at the East Coast: two types of crackers, cheese, sweets, yogurt and a fruit cup (which regarded canned). I additionally were given a cup of apple juice. The pieces had been tasty.

Passengers may additionally purchase meals as soon as once more, despite the fact that this carrier ended 45 mins previous to touchdown. Quickly after completing the snacks, the cabin staff accrued the containers, and in a while thereafter we had been descending right into a cloudy Boston, arriving on the gate by means of 5:10am Jap time.


TPG Score


Provider on Hawaiian Airways stands proud, and is going above and past what you normally revel in on different US carriers.

All the way through the flight, I realized that the FAs paid consideration to passengers and went the additional mile when a lot of different airways don’t, doing small however notable such things as the flight attendant remembering that I requested for a complete can of soda (and in truth giving me one). All the way through the lengthy slumbering portion of the flight, FAs got here via a number of occasions with cups of water. The staff treated passengers’ IFE troubles and questions on buy-aboard menu pieces, and made small communicate with solo folks with young children. Certainly, the staff was once pleasant and attentive, and the carrier introduced provides Hawaiian a robust leg up over the opposite avid gamers within the Hawaii-to-East Coast marketplace.

Total Affect

My 2d flight on Hawaiian, as with many long-haul red-eyes in economic system, was once form of a combined bag, despite the fact that I did depart with a favorable affect general. This flight provides some other very good nonstop method to each Hawaiian and Boston Logan’s networks, and Hawaiian gloriously treats the flight like a global long-haul. The IFE gives a good choice of content material, despite the fact that the seat pitch no doubt felt tight. However this is a home flight on a leisure-heavy direction, in spite of everything. And that’s truly the purpose right here — Hawaiian doesn’t deal with it just like the competition do: It gives actual, complimentary foods and top-notch carrier — even unfastened beverages! And despite the fact that the airline’s five-plus-hour flights to the West Coast have extra restricted for-purchase IFE, this carrier gives all its content material complimentary, appropriately on a flight of this period.


Hawaiian’s center of attention on carrier and meals delivers to a excessive stage, and so they’re making some degree of emphasizing this to face out a few of the pageant. And it’s operating. I’d suggest the island service and its “Aloha spirit” to any individual who has the risk to fly it.

%d bloggers like this: