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For the Children: A Assessment of the DoubleTree Lodge through Hilton in Penang, Malaysia

The DoubleTree Resort by Hilton Penang is a family-friendly resort in Penang, Malaysia. Pros: lots of child-friendly features, some Eco-friendly practices and just 10k points per night. Cons: most rooms don't have great views, the resort isn't beachfront, breakfast can be crowded and the premium Wi-Fi wasn't fast.

Penang is among the 3 best-known shuttle locations in Malaysia, together with Kuala Lumpur and Langkawi. So when my husband JT and I made up our minds we’d be visiting 4 Malaysian locations served through Malaysia Airways but even so Kuala Lumpur as a part of a standing run, Penang used to be top on our checklist. As I checked out resort choices, the DoubleTree Lodge through Hilton Penang stood out as a budget-friendly possibility for the usage of JT’s Hilton Honors Diamond elite standing and the $250 lodge credit score which are advantages of his Hilton Honors Aspire Card from American Categorical.

The lodge opened on March 22, 2018, however, the resort’s development wasn’t new. As a substitute, Hilton renovated a belongings in the past referred to as Hydro Majestic Lodge. Right here’s my take at the newly renovated belongings.

In This Submit


I initially reserved a dual visitor room for the usual praise charge of 10,000 Hilton issues in line with evening. TPG’s newest valuations peg the worth of those issues at $60 in line with evening. However, when Hilton began an Asia Pacific sale, I cancelled the award nights and as a substitute reserved two nights in a king deluxe room with balcony for 634 MYR (Malaysian ringgits, about $154) together with taxes and costs. There aren’t any lodge charges levied through this belongings.

The DoubleTree Lodge through Hilton Penang is among the accommodations eligible for the $250 lodge credit score that incorporates the Hilton Honors Aspire Card from American Categorical. So, even supposing it’s possible you’ll take a look at the above calculations and assume we must’ve booked with issues, I sought after to check for myself whether or not the room charge could be lined underneath the Aspire Card’s $250 lodge credit score. No longer handiest used to be the room charge lined, however the credit score posted simply two days after checkout. The Aspire card additionally supplies complimentary Hilton Honors Diamond standing, which were given us a Diamond satisfied hour every day, breakfast each and every morning and a collection improve.


The DoubleTree Lodge through Hilton Penang is in Batu Ferringhi on Penang Island. The lodge is set an hour from the Penang airport through automotive and about 20 mins from George The town through automotive. We paid 42 MYR (about $10) for each and every of our rides between the airport and the lodge the usage of the Snatch trip sharing carrier. There’s additionally a bus prevent proper out of doors the lodge with rare carrier to Penang airport, Penang Nationwide Park and George The town.

The lodge itself is positioned throughout a highway from Miami Seaside (no, no longer the only in Florida) in a essentially residential space. So there’s no longer a lot but even so Miami Seaside, Miami Cafe and the bus prevent inside strolling distance of the lodge.


We spotted whilst in transit to the resort that we’d been upgraded to a king one-bedroom suite with balcony. This suite would’ve price 25,000 Hilton issues in line with evening if we’d booked it that means, however we had been upgraded as a advantage of the Diamond elite standing that incorporates the Hilton Honors Aspire Card from American Categorical.

We arrived round 4pm and had been greeted through two bellboys with a cart. We had been ushered towards the open-air check-in table the place an agent used to be to be had. All over check-in, one agent instructed us concerning the belongings whilst the opposite treated the formalities. We got DoubleTree’s signature chocolate chip and walnut cookies however discovered them disappointingly onerous and brittle.


We got room 702, which is a 536-square-foot king one-bedroom suite with balcony. You input the suite right into a lounge with a sofa, chair, espresso desk and 40-inch TV.

Unfortunately, the sofa had a big noticeable stain. We considered calling to bitch however made up our minds there wasn’t a lot that may be completed but even so exchange the sofa — which looked like an pointless request. So we simply attempted to forget about it.

Within the nook of the lounge is a espresso corner. A water kettle, bottled water, tea and occasional had been equipped.

A lockable door separates the lounge from the bed room. A king mattress and table are within the bed room.

There are nightstands, each and every with a small drawer, on each and every aspect of the mattress. There may be an outlet above each and every nightstand.

A small table is positioned within the nook of the bed room. I discovered the table relaxed for running. {The electrical} panel above the table gave the impression, I am hoping, to be within the strategy of being repaired or changed.

On the a long way finish of the bed room is a huge rest room. The only sink is surrounded through abundant counter house.

Crabtree & Evelyn facilities had been to be had at the counter, even supposing the huge pad looked like an inefficient option to show the entire facilities. Under the sink had been hand towels and a scale.

Subsequent to the sink is a tub with a hand held bathe. This bath is big sufficient to chill out in, however unusually no washcloths had been equipped.

And subsequent to the tub is a bath stall with a hand held showerhead and an overhead rainfall bathe head. Even supposing the rainfall bathe used to be no longer reasonably as much as Park Hyatt Beijing requirements, it used to be significantly better than the rainfall bathe head we’d skilled the evening ahead of on the JW Marriott Medan.

There’s additionally a closet corner and baggage rack positioned in a nook of the bed room. Unusually, the resort made up our minds to position the hair dryer in one of the vital drawers on this corner — I didn’t to find this out till I known as the entrance table for a alternative.

From the bed room you’ll be able to open sliding glass doorways to achieve the balcony, which appears west. The sea and coast are visual from the balcony, however the view is essentially of the encircling cliffs and close by residential condos.

There have been two solar chairs and a espresso desk at the balcony. They had been advantageous for lounging with a e book however weren’t nice for sitting upright or running on a computer.

There have been many shops scattered all over the bed room and lounge, even supposing handiest probably the most retailers are common. I cherished seeing more than one recycling containers in our room.

Meals and Beverage

The lodge handiest provides one true eating place, the Makan Kitchen, that overlooks the pool and Child’s Membership at the decrease floor ground. Breakfast is served buffet-style from 6:30am to 10:30am, lunch is served from midday to two:30pm and dinner is served from 6:30pm to 10:30pm. There’s additionally a grab-and-go meals retailer within the foyer with snacks and sandwiches this is open from 8am to 8pm, in addition to 24-hour room carrier.

At check-in we had been knowledgeable that there isn’t an Govt Living room on website, however that each one Diamond participants may just attend a nightly Diamond Hour from 6pm to 7pm within the Axis Living room. We weren’t positive what to anticipate, however we had been introduced a number of cocktails from the satisfied hour checklist or draft beer once we approached the bar. The server introduced over a number of appetizers as properly.

The Axis Living room, which provides beverages and meals from 10am to middle of the night, additionally has are living tune from 8pm to 10:30pm on Friday and Saturday nights.

The Axis Living room is a relaxed house that’s properly arranged for {couples} and teams.

We’d deliberate to devour dinner on the lodge on Saturday evening, however discovered that Makan Kitchen used to be closed as a result of a full-moon tournament. So we made up our minds to reserve some meals from the Axis Living room. We shared a membership sandwich with french fries and a Malaysian fried noodle dish. Each dishes had been recent, filling and higher than I anticipated from a front room.

With the Diamond elite standing that incorporates the Hilton Honors Aspire Card from American Categorical, we gained day-to-day breakfast at Makan Kitchen. After we arrived for breakfast at 10am on Saturday morning, the breakfast space used to be chaotic and we had been seated at a filthy desk with out utensils. We had a greater enjoy once we ate breakfast round 8am on Sunday morning.

The breakfast meals itself used to be higher than I anticipated for a resort buffet. The egg station used to be running briefly and as it should be made my omelet each days. The pancakes had been comfortable and fluffy, the hash browns had been crisp however no longer burnt and the naan used to be recent. There used to be a sensible choice of Malaysian, Jap and Western choices.

There’s a different youngsters segment on the buffet that has kid-friendly meals at a decrease top so kids can achieve these things on their very own.

The Miami Seaside Cafe is positioned around the pedestrian bridge from the lodge. We ate an early dinner and loved the sundown on the cafe one evening. The costs are affordable and the sundown perspectives may also be spectacular.

The cafe gave the impression to be well-liked by expats. We attempted the rooster curry with french fries and the nasi goreng with rooster and had been happy with each dishes.


Proper under the foyer and out of doors of Makan Kitchen are the lodge’s swimming pools, which can be open from 6am to 10pm.

There’s a big blue-tiled pool surrounded through pool chairs and 6 first-come, first-serve cabanas. A lot of seating is to be had in each the colour and solar, however the cabanas generally tend to get claimed early every day.

Subsequent to the pool is a kids’s pool with a man-made seashore. There’s additionally a shaded lawn space with some benches.

There’s a kids’s wet-play space at the different aspect of the pool with more than a few water components, together with a big bucket that drops water each and every 5 mins or so.

Subsequent to the kids’s play space is the Child’s Membership, which is open day-to-day from 10am to 8pm. A agenda of actions, together with child’s zumba and language courses, is posted at the door.

From the pool space, there’s a gated bridge that passes over a highway and to the seashore.

The bridge drops you on the front for the Miami Seaside Cafe, so you’ll be able to both achieve the seashore during the cafe or stroll alongside the street to the general public Miami Seaside front. Miami Seaside isn’t the cleanest, however the water used to be calm and the ambience in most cases non violent.

The lodge provides day-to-day travel carrier to points of interest like Batu Ferringhi and George The town. There isn’t a constant agenda, however at the Saturday all the way through our keep shuttles left for George The town at 11am and 3pm.

There’s a gym and spa at the first ground. The spa menu — which is to be had on-line — contains spa applications, massages, frame therapies, facials, nail therapies and child’s therapies. The spa is open day-to-day from 10am to 10pm. The gym options pool and ocean perspectives. It’s an older facility with two elliptical machines, 3 treadmills, two workout motorcycles, 5 weight machines, various workout balls, more than a few loose weights, yoga mats and small lockers.

Same old Wi-Fi is incorporated with rooms for Hilton Honors participants. As Diamond elite, we had get entry to to top class Wi-Fi. Alternatively, the speeds we skilled weren’t top class. In our room we noticed 26 ms ping, 4.95 Mbps obtain and four.04 Mbps add. However, once we attempted to paintings on our room’s balcony, our speeds dropped to 93 ms ping, 1.05 Mbps obtain and four.88 Mbps add.

Self-service parking is equipped for 148 automobiles at no further fee. There’s no valet, however the parking is handy to the resort and a few areas are lined.

The lodge has an understated teddy undergo theme, which is defined through the onsite TeddyVille museum. TeddyVille publicizes itself as Malaysia’s first teddy bear-themed museum. The museum’s front is positioned within the resort foyer and the museum is open 9am to 6pm day-to-day. Grownup tickets price 36 MYR (about $9), kids over 12 price 29 MYR ($7) and more youthful kids price 25 MYR ($6).

Total Affect

This lodge is especially well-suited for households with small children who can make the most of the kids’s pool and wet-play spaces, the TeddyVille museum, the kid-friendly eating choices, the kids’s spa therapies and the child’s membership. And I liked the environmentally pleasant practices of warding off single-use plastics through providing paper straws and compostable forks on the Axis Living room, the usage of recyclable fiber pens within the rooms and refolding towels that had been hung for reuse. Even supposing the lodge isn’t unhealthy for {couples} with out kids, households with kids are for sure the objective target market.

In the event you’re searching for a kid-friendly lodge in Penang, need to use your Hilton issues, or need to use the $250 lodge credit score and Diamond elite standing that include the Hilton Honors Aspire Card from American Categorical, then the DoubleTree Lodge through Hilton Penang could also be the fitting Penang resort for you. However for those who’re searching for a beachfront lodge, nice perspectives out of your room, a location inside George The town, a pool bar or a romantic holiday, you’ll need to stay having a look.

All pictures through the writer.